Frequently Asked Questions

Why Do You Mainly Sell Frames, Back Glass, and a Few Tools?

We focus on high-quality frames and back glass because most suppliers only offer cheap junk or overpriced premium options. We fill that gap.

We could focus on screens, batteries, and other parts, but we won’t offer anything we wouldn’t personally use. Too many suppliers push inconsistent, low-grade parts, and we refuse to be one of them.

Expansion is possible, but for now, we’re keeping it simple and specialized. When we add more products, it’ll be because we’ve found the best quality at the right price—nothing less.

How fast do you ship orders?

Orders are typically processed within 1 business day and shipped out as fast as possible. Shipping times depend on your location and selected shipping method at checkout.

Do you offer wholesale pricing?

Yes! If you’re a repair shop or need bulk orders, email us at Ethan@NorthernCellSupplies.ca for wholesale pricing and discounts.

What's your return policy?

We accept returns on unused, undamaged products within 60 days of purchase. If the part has been installed or shows signs of use, we cannot accept a return.

If you receive a defective part or there’s a problem with your order, contact us immediately and we’ll make it right.